Frequently Asked Questions
Everything you need to know before your first clean.
What areas do you service?
We service all of Perth and Peel, from Yanchep in the north to Pinjarra in the south, with our office based in Midland. Not sure if we cover you? Call us on 1300 315 464.
Do I need to supply cleaning products or equipment?
No. Our cleaners bring all equipment and eco-friendly products. If you'd like us to use your own products, just let us know.
Are your cleaners police checked and insured?
Yes. Every cleaner has passed a National Police Check and reference checks, is trained to our cleaning standards and is covered by our public liability insurance. NDIS cleaners also hold an NDIS Worker Screening Check.
Will I get the same cleaner each time?
For regular cleans, yes. Wherever possible we send the same cleaner so they get to know your home and how you like things done.
Do you offer a bond-back guarantee?
Yes. If your property manager flags anything we cleaned at your final inspection, let us know within 72 hours and we'll come back and fix it free of charge.
Can I use my NDIS or Home Care Package funding?
Yes. We work alongside a registered NDIS provider, so you can use your NDIS plan to pay for your cleaning. We also work with Home Care Package and Support at Home providers.
Do I need to be home during the clean?
No. Many clients leave a key or lockbox code, and our team handles access details confidentially.
How do I book?
Fill out our quote request form or call 1300 315 464. We'll confirm the details, give you a quote and lock in a time that suits.